Privacy Policy

Last Updated: 13th March 2025

1. Introduction SKV Renewables Ltd we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage with our services, including the installation of Solar PV and Air Source Heat Pumps.

2. Information We CollectWe may collect and process the following information about you:

Personal Information: Name, address, email, phone number, and identification details.

Technical Information: IP address, browser type, and website usage data.

Financial Information: Payment details and transaction history when making a purchase. Project-Related Information: Details about your property and energy usage.

3. How We Use Your InformationWe use your personal data for the following purposes:

To provide and manage our installation services. To process payments and manage invoices. To communicate with you about your installation and support inquiries. To improve our services and customer experience. To comply with legal and regulatory obligations.

4. Sharing Your Information We do not sell or trade your personal information. However, we may share it with:

Service Partners: Contractors, suppliers, and engineers who assist with installations.

Third-Party Processors:

Payment processors, marketing tools, and CRM systems, where necessary.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.

After this period, we securely delete or anonymize the data.

6. Your Rights Under data protection laws, you have rights regarding your personal data, including:

The right to access the data we hold about you.

The right to request corrections to inaccurate information.

The right to request deletion of your data.

The right to object to certain data processing activities.

The right to request data portability.

To exercise these rights, please contact us using the details below.

7. Data SecurityWe take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Cookies and Tracking TechnologiesOur website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

9. Updates to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

10. Contact Us:

If you have any questions about this Privacy Policy or how we handle your data.

Please contact us at:

SKV Renewables Ltd

Unit 9 Churchill Court,

58 Station Road,

North Harrow,

England,

HA2 7SA

Email: info@skv-renewables.com

Phone: 02080506032